When Maria was young she did not have a clear mind
of what she wanted to do when she grew up. She loved helping people and she
knew that she was going to make a big impact in this world. She did not know
how or when but she had faith in herself and in her capabilities.
There were three main influences in her life, her
move the U.S, her parents, and her love for people. Maria was brought to the
United States at the age of 12. It was a difficult journey being removed from
her friends, her family, and her native country. Although she felt like this
was a big challenge, she found an opportunity which was to become a
professional and the first college graduate in her family. Her parents worked
very hard to provide a living for her and her two sisters. Her father went from
being the owner of a successful distributing company in Mexico to driving 18
wheelers in Texas. Her mother on the other hand switched her social and
comfortable life to become part time cleaning staff and part time babysitter.
They both worked very hard and long hours to support and provide for their
daughters.
This
scenario made Maria to push herself to become the best in everything she did.
In one year she learned English and was rapidly moved to regular and even AP
classes. She graduated with honors in high school and was involved in the
schools dance drill team, where she held a leadership role. Growing up she was
always a caring and loving person. People came to her to ask her for advice and
she was always willing to help and love those needed it.
When Maria graduated from high school her hardest
decision was not what school she would go but instead what major she would
choose. She always knew she wanted to go to college but she did not know what
to major in. Maria asked herself what major fits the best with the qualities
that I currently have? and what I would like to do?. She chose to become a
psychology major at the University of Houston. Due to the large amount of
students who had entered the university that semester, Maria did not get to
take her first psychology class that semester.
Maria was never very comfortable being the center of
attention, because she thought of herself as being and introvert and instead
enjoyed calm situations. She wanted to help her parents financially, so she got
a job through a friend as a Sales and Marketing Associate at a cell phone
store. Maria was nervous at having to sell stuff to people but as time went on
she became more comfortable and began to love the job. She loved the fact that people
came to her with needs and she was able to help them make the best choice
possible. She created lasting and trusting relationships with her clients and they
cared for her.
At this point Maria learned about the Restaurant and
Hotel Management program at the Hilton College in her school. It was the second
best program for hospitality in the U.S and it possessed the best faculty
available for this program. Maria loved traveling and different cultures, she
saw herself traveling the world and having an international job. She then
became convinced that she could still serve people, become a business woman,
and help her clients. Maria then, for the second time in her career, changed
her major now to Hotel and Restaurant Management with a minor in tourism.
In order to become part of the program Maria had to
not only take classes but also work in the hospitality industry. Her job at the
cellphone store had become too stressful due to the long hours and all the time
it took away from her studying time. Through a friend she found out about an
opening at Chick-fil-A for a position as a cashier. Maria wanted to learn more
about running a restaurant or a hotel and this was a great opportunity for her.
She was at first skeptical about the job, but as time passed she fell in love
with the culture of the company and the people. Working as a cashier was not easy,
she had to work shifts of 8 to 10 hours while standing. There were days where she
would get home and her feet could no longer stand the pain. She was taking 15
credit hours while handling a job that although she loved, was very exhausting
physically.
Maria liked working at Chick-fil-A because she got
to meet new people every day. Sometimes she even had customers come tell her
that because of her great service their day was made. They were very flexible
with her schedule which allowed her to have a good school and job balance. Her managers cared for her, her professional
growth, and her education. She did not have to work Sundays which allowed her
to spend time with her family and recover from the hectic week. She felt like
she had chosen the right career and had the goal of one day owning a resort of
her own. But things rapidly changed for her. She had to find a new job because
the second part of her undergraduate could not be completed if she did not gain
experience in another area of hospitality. She was very sad about leaving her
job but at the same time excited at what she would learn at her new job.
Maria then found a job as a hostess at an elegant
Italian restaurant near her area. Maria’s goal was to become a waitress at the
restaurant but because of her lack of experience she had to first become a
hostess and then train to become a waitress. She trained for a month, but this
was not what she expected. Her managers were not very understanding of her
obligations at school and would sometimes have her work 30 hours per week. She was
also taking 5 classes at school and this became overwhelming and stressful for
her. When she began working with the restaurant they told her that there were
certain days that she could not take off. Those days were all holidays ranging
from Christmas to Mother’s day. Because of the elegance and because of how
expensive the restaurant was, only high income clients visited the venue. The
people were not very nice; instead, they were arrogant and careless about the
waiters.
Maria rapidly lost interest over this career. At
school she could no longer stay engaged in class because she felt like she
could learn everything she was learning by working in a hotel or restaurant for
6 months. She thought about the future and the life style that she would have
if she stayed in the hospitality industry. She wanted to one day be a mother
and a wife and she did not feel like this lifestyle fit the desires that she
had in mind for her family. She would be working for most of the special
moments such as father’s day and Easter.
Maria went through a mild depression because the
career that she thought she wanted no longer motivated her. She was lost and
did not know what to do with her life. After serious consideration of her
choices, Maria decided to look at the future and work backwards. Maria decided
that her love for people had not vanished. She set a dream for herself, she
would one day establish her own social entrepreneurial organization. This would
not be house of charity but instead a sustainable business that would educate
children and help their families out of poverty.
Maria's Journey Map
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